METHOD OF SHIPMENT- DOMESTIC
All orders for team apparel leave our warehouse within 3-4 weeks after your team store closes. We will use either Federal Express, UPS Ground Service or USPS for shipments with in the United States, not including Alaska or Hawaii.
Your email address will be used both to contact you about any problems that may arise in the processing of you order, as well as serving as a contact point for our shipper to send you an email notification that the order has shipped and to supply you with a tracking number. If you have questions about the location of your order, please check the email address you provided first to see if you have already received this information.
Orders that have requested to be shipped 3-Day, 2-Day, or Overnight will be sent out the next business day. With the exception of Team orders OR any order that requires custom stringing and/or dying. Please make sure you have all the items you require before placing the order. If you do need to make a second order for a forgotten item, there will be a separate shipping charge.
The Universal Lacrosse Company cannot get custom helmets, stringing or dyeing jobs over-nighted. Please note that cases of balls, goals and rebounders will take longer than our normal 3-4 day delivery because of the weight and size. Please make sure you have all the items you require before placing the order. If you do need to make a second order for a forgotten item, there will be a separate shipping charge. Note: This does not cover team uniforms, team gear, team and fundraising apparel, goals and full cases of balls and rebounders, because of their size and weight. All orders under $200.00 within the continental United States will be charged the calculated shipping fee.
BY SELECTING U.P.S RUSH DELIVERY, UNDERSTAND DELIVERY TIME IS SHORTENED, NOT PROCESSING TIME. THEREFORE DELIVERY TIME IS SHORTENED FROM 3-5 BUSINESS DAYS TO 1 to 3 BUSINESS DAYS.
Some items are excluded from RUSH delivery due to size and/or weight.
All Over-night Rush Delivery charges are based on weight and size of shipment determined by The Universal Lacrosse Company.
Next Day and 2nd Day rush delivery on custom orders are from when the item/order is completed (not when the order is taken).
The Universal Lacrosse Company reserves the right to all decisions regarding shipping.
INTERNATIONAL ORDERS can be placed via telephone by calling 844-487-2558 or by emailing [email protected]
Please call Monday through Friday between 11am-6pm (US EST) and have website descriptions of products. All international orders ship via United States Postal Service.
Free Shipping offer does not apply to any international shipping.
Shipping cost will be determined by The Universal Lacrosse Company on an order-to-order basis and charged to customer's credit card.